SOLUTION
Moonlight 365 HR Request Manager gives Human Resource Professionals a single location to manage Employee Requests. Stop Managing HR through Email.
A Better Way to Manage HR Requests
Give employees a simple, consistent way to ask HR for help, while giving HR a centralized workspace to manage the work that follows.
Employees need answers to many of their questions in a prompt, confidential, and easy-to-ask way. Web Based Dynamic Forms that can adapt required information provided to HR, speed up the process of responding to the employee, and lessens the HR workload.
Answers to requests can be automated when an internal system can be matched to the inquiry, relieving HR from having to have people check the system and reply. Other tasks shouldn’t be automated but having an intake process would improve HR’s response times.
The HR Dashboard that can be setup to provide different levels of access is secure and gives the HR Team full visibility into the tasks, including any relevant data from the inquiry. Management can assign work, update status and complete tasks from the same dashboard.
Built Around Your HR Team
From straightforward employee questions to requests requiring documents, assignments, or approvals, HR Request Manager creates a consistent path from request to resolution.
Give employees one place to submit HR requests through an intuitive form that adapts to the type of assistance needed. Request categories, questions, required information, attachments, urgency and other fields can be configured around your organizations HR Processes.
How Legal Requests Workflow Works
The Legal Team’s internal workload is split between answering questions, reviewing outside documents or creating documents for business processes. Simplify some of those tasks.
Employees from Sales, HR, Compliance, and more can request the type of legal assistance they need from a single web-based location. The kind and type of assistance they require can be provided through a dynamic intake form. The form gives the Employee an easy to complete set of questions that change based on the type of legal request they have.
The data necessary to understand what the Legal Department is being asked to do can be automated based on the form data, or be sent to the right person in the department where the review of the request can be completed prior to any next steps if required.
Once the task request is authorized (if required) - the task can be scheduled, the document created forwarded for approval, the email sent. Your Legal Workflows followed to your specifications, completed correctly and with speed.
The Legal Department dashboard provides authorized personnel with appropriate level of access to see every inbound request, including status, assignments, and much more.
Who approved that request? Did Legal not review the contract? Were the proper steps followed? How many tasks were asked and resolved for internal employees this week, this month this year? All the work that Legal is managing is now reviewable and a matter of record.
Get Started
Talk with Moonlight 365 about how HR Request Center can work for your team.